We advise you to check the packaging for any obvious damage before signing for your order. If we deliver your item by courier then a signature will be required. Our standard delivery days are Mon – Fri (8am – 6pm) Please Note: delivery and delivery time is a best estimate and is not contractual. If you have any specific requirements contact us to discuss before placing your order and we will do everything we can to accommodate. This is usually in the case of installations. Smaller items will be shipped via parcel carrier and you will receive text/email updates directly from them.įor special orders we also use our own, dedicated delivery service. The driver will not be able / permitted to enter your premises so please ensure you have adequate support when the product arrives. Once the order is at the local depot they will call to advise the delivery date. Please note that as we deliver heavy, bulky items our carriers will sometimes need your assistance when offloading. If you are self assembling, the larger equipment will be safely delivered via professional palletised delivery. If we are installing the product for you we will ship the order direct to the local installer and they will book a install date and bring the product/s on the day. The vast majority of IN STOCK products are fulfilled within 3-5 working days however please allow up to 10 working days. However due to Covid 19 and certain stock challenges this can be longer. We’ll always let you know if there is an unusual delivery time or if items are out of stock. There’s a box for you to fill in with any specific instructions relating to your order. Please let us know about this when entering your details when placing your order. These include: Central London, Highlands and Islands.ĭo you have restricted access? We understand that some people live in places where access is restricted like flats, narrow roads or other areas where it may be hard to get a large package or a large lorry into. *Some areas may be subject to a delivery quotation. Orders under £299 are subject to delivery charges based on total order weight which is calculated at checkout. If you experiencing problems with a third party fitness app, please contact the respective app developer.įree delivery is available on UK mainland orders over £299*. VirtuFit does not provide service for third party fitness apps such as Kinomap, iConsole, FitShow etc. VirtuFit only grants warranty to the original owner on presentation of the original purchase receipt or invoice and therefore not to a possible one VirtuFit articles lose their warranty period when transferred to a new owner. The parts costs will be charged for this and in case of a possible service visit, the call-out and labour costs will be charged. By registering your VirtuFit product with us you will receive the extended warranty detailed on the product page. This part can then easily be installed yourself, or under the supervision of our technicians distance, are replaced. Please note: if a part is easy to replace yourself, we will replace the part in question free of charge send. VirtuFit products with home service are entitled to a technician visit during the 1st year of warranty period in the event of a defect that cannot be remedied by the customer himself. In the event of overdue maintenance, the warranty conditions will lapse. Wear parts such as running mats, moving parts, v-belts and gangways serve to be well maintained. VirtuFit products only retain their right to warranty with proper maintenance as described in the user manual. The warranty conditions are only valid within the UK and Ireland. The warranty period starts from the date of purchase of the VirtuFit product. The warranty conditions always apply within the set warranty period as stated in these conditions described. These warranty conditions only apply upon presentation of the original purchase receipt or invoice. To extend the warranty as per the product information the equipment needs to be registered with us. *Where products are not registered within 30 days a 12 month warranty applies.Īll Virtufit products are covered for 12 months. Race against the computer on the virtual running track Incline angle, heart rate, time, timer, distance, calorie burn, speed, competition mode Specifications Dimensions Open (L x W x H) The TR-500i offers varied workouts and is suitable for heavier weight user. It has a quiet motor rated at 3 horsepower with a peak power of 6 horsepower, which provides a silent workout at any speed and ensures the belt runs smoothly. The VirtuFit Elite TR-500i Treadmill is designed for serious runners and offers many extra features.
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